Delivery Information

Delivery Time

Shortly after you place your order, you will receive an Order Acknowledgment email to confirm your order details, including shipping and handling fees for the order. Once you item has prepared for shipment and ships, you will receive a Delivery Notification email with carrier and tracking information.
You can visit online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order.
Note: To track order status you need to have registered email address and order number.

If you're shipping your order to someone else, you may want to let them know that something special is on the way. During checkout, simply enter the recipient's email address in the Shipping address area. Our system will automatically update the recipient about the Delivery status. The email will display item, shipped quantity, carrier, and tracking information, but will not include pricing and payment details.

The 'Delivers' timeframe is an estimate of when the item will be delivered to your shipping address after it ships. The estimated delivery date depends on the shipping method you choose during checkout.
When you select expedited shipping, your item will take the same amount of time to prepare for shipment ('Ships'), but will expedite the time it takes to deliver to your doorstep ('Delivers').
All estimates are based on business days.

Shipping Method

The Online Store offers a variety of shipping methods to meet your needs. We ship via several of the major mail carriers, including Hong Kong Post, UPS, FedEx, and S. F. Express. Customers will be able to opt for the carrier of their choosing. Tracking number will be provided for all shipment.

Shipping & Handling Fee

Shipping & handling fees are calculated by their size, weight and destination, and are displayed before you complete your order on the Online Store. You can also see shipping & handling fees on the Order Acknowledgment email.